GDPR (Privacy Policy)
Name and Address of the Responsible Entity and Data Protection Officer
The entity responsible within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States, as well as other data protection regulations, is:
Company: vienna-private-driver – Elite Taxi KG
Owner/Managing Director: BA Mürsel LORTOGLU
Email: info@vienna-private-driver.com
Website: https://vienna-private-driver.com/
I. General Information on Data Processing
Scope of Processing Personal Data
We collect and use personal data of our users primarily only as far as necessary for our website and to present our content and services. We collect and use personal data of our users generally only after obtaining the user’s consent, except where prior consent is not possible and the processing of data is covered by legal provisions.
Legal Basis for Processing Personal Data
Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the GDPR serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6(1)(b) of the GDPR serves as the legal basis. This also applies to processing operations necessary for the performance of pre-contractual measures. If the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Article 6(1)(c) of the GDPR serves as the legal basis. If the processing is necessary to protect the vital interests of the data subject or another natural person, Article 6(1)(d) of the GDPR serves as the legal basis. If processing is necessary for the purposes of legitimate interests pursued by our company or a third party, and if the interests, fundamental rights, and freedoms of the data subject do not override the first-mentioned interest, Article 6(1)(f) of the GDPR serves as the legal basis for processing.
Data Deletion and Storage Duration
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may also occur if it is required by European or national legislators in Union regulations, laws, or other provisions to which the controller is subject. A blocking or deletion of the data also takes place if a prescribed storage period expires, unless further storage of the data is necessary for the conclusion or performance of a contract.
II. Provision of the Website and Creation of Logfiles
Anonymous Data Collection
Each time our website is accessed, our system automatically collects data and information from the calling computer system. The following data is collected:
Information about the browser type and version used
The operating system of the user
The user’s Internet Service Provider
The user’s IP address
Date and time of access
Websites that the user’s system accesses through our website
This data is also stored in the log files of our system. These data are not stored together with other personal data of the user.
Legal Basis for Processing
The legal basis for the temporary storage of the data is Article 6(1)(f) of the GDPR.
III. Purpose of Data Processing
The temporary storage of the IP address by the system is necessary to enable the delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. Furthermore, the data helps us optimize the website and ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context. These purposes also form our legitimate interest in the data processing according to Article 6(1)(f) of the GDPR.
Duration of Storage
The data will be deleted as soon as they are no longer necessary for the purpose of their collection. In the case of data collection for the provision of the website, this occurs when the session ends. In the case of data stored in log files, this happens after a maximum of seven days. Further storage is possible. In this case, the IP addresses of the users are deleted or anonymized so that an assignment of the calling client is no longer possible.
Right to Object and Removal
The collection of data for the provision of the website and the storage of data in log files is strictly necessary for the operation of the website. Therefore, the user has no option to object.
III. Use of Cookies
a) Description and Scope of Data Processing
Our website uses cookies. Cookies are text files that are stored on the user’s computer system by the Internet browser. When a user visits a website, a cookie can be stored on the user’s computer system. This cookie contains a characteristic string that enables the unique identification of the browser when the website is visited again. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. Additionally, we use cookies on our website that enable the analysis of users’ browsing behavior. In this way, the following data can be transmitted:
Entered search terms
Frequency of page views
Use of website functions
The data collected in this way is pseudonymized by technical measures. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users. When visiting our website, the user is informed about the use of cookies for analysis purposes by an info banner. This also includes a reference to this privacy policy.
b) Legal Basis for Data Processing
The legal basis for processing personal data using cookies is Article 6(1)(f) of the GDPR.
c) Purpose of Data Processing
The use of analysis cookies is intended to improve the quality of our website and its content. By using analysis cookies, we learn how the website is used and can continuously optimize our offering. These purposes also form our legitimate interest in the processing of personal data according to Article 6(1)(f) of the GDPR.
d) Duration of Storage, Objection, and Removal Options
Cookies are stored on the user’s computer and transmitted to our website from there. Therefore, as a user, you also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, some functions of the website may no longer be fully usable.
IV. Newsletter
Description and Scope of Data Processing
The newsletter is sent based on the user’s registration on the website: On our website, there is an option to subscribe to a free newsletter. During the subscription process, the data from the input form is transmitted to us. The following data is processed:
Email address
First name and last name (optional)
Additionally, the following data is collected during the subscription process:
IP address of the calling computer
Date and time of registration
For the processing of the data, your consent is obtained during the registration process, and this privacy policy is referenced. The newsletter distribution occurs based on the purchase of goods or services: If you purchase goods or services on our website and provide your email address, it may be used for sending a newsletter. In such a case, the newsletter will only contain direct advertising for our own similar goods or services. There is no transfer of data to third parties in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter.
Legal Basis for Data Processing
The legal basis for processing data after user registration for the newsletter is the user’s consent under Article 6(1)(a) of the GDPR. The legal basis for sending newsletters in connection with the purchase of goods or services is Section 7(3) of the German Unfair Competition Act (UWG).
Purpose of Data Processing
The collection of the user’s email address serves the purpose of delivering the newsletter. The collection of other personal data during the registration process serves to prevent abuse of the services or the email address used.
Duration of Storage
The data will be deleted as soon as they are no longer necessary for the purpose of their collection. The user’s email address will be stored as long as the newsletter subscription is active. The other personal data collected during the registration process will generally be deleted after a period of seven days.
Objection and Removal Options
The user can unsubscribe from the newsletter at any time. A corresponding link is provided in every newsletter for this purpose. The user can also withdraw their consent to store the personal data collected during the registration process.
V. Registration
Description and Scope of Data Processing
On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input form and transmitted and stored by us. There is no transfer of data to third parties. The following data is collected during the registration process:
Username, password, salutation, first name, last name, company, address, city, country, postal code, phone number, email address
At the time of registration, the following data is also stored:
IP address of the user
Date and time of registration
Previous inquiries
During the registration process, the user’s consent to the processing of this data is obtained.
Legal Basis for Data Processing
The legal basis for processing the data is the user’s consent under Article 6(1)(a) of the GDPR. If the registration is necessary for the performance of a contract to which the user is a party, or for the implementation of pre-contractual measures, the additional legal basis for data processing is Article 6(1)(b) of the GDPR.
Purpose of Data Processing
A user’s registration is necessary to fulfill a contract with the user or to carry out pre-contractual measures. Without registration, the online store cannot be used.
Duration of Storage
This applies to data collected during the registration process for fulfilling a contract or for pre-contractual measures when the data is no longer necessary for the execution of the contract. Even after the completion of the contract, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations.
Objection and Removal Options
As a user, you have the right to cancel your registration at any time. You can also modify the data stored about you at any time. If the data is required for the fulfillment of a contract or for pre-contractual measures, early deletion is only possible if contractual or legal obligations do not prevent deletion. Unauthorized use of this privacy policy may have legal consequences. For consent to use, please contact us via our website.
VI. Contact Form and Email Contact
Description and Scope of Data Processing
Our website provides a contact form that can be used for electronic communication. If a user takes advantage of this option, the data entered in the input form is transmitted to us and stored. The following data is processed:
Subject of the message
Name
Phone number
Email address
Text of the message
For the processing of the data, your consent is obtained during the submission process, and this privacy policy is referenced. Alternatively, contact can be made via the provided email address. In this case, the personal data transmitted with the email is stored. There is no transfer of data to third parties in connection with the data processing for email communication. The data is used exclusively for processing the conversation.
Legal Basis for Data Processing
The legal basis for processing the data is the user’s consent under Article 6(1)(a) of the GDPR. The legal basis for processing the data transmitted through email is Article 6(1)(f) of the GDPR. If the email contact aims to conclude a contract, the additional legal basis for processing is Article 6(1)(b) of the GDPR.
Purpose of Data Processing
The processing of personal data from the input form is solely for the purpose of handling the contact request. In the case of contact via email, the legitimate interest in processing the data is also present. The other personal data processed during the submission process is used to prevent misuse of the contact form and to ensure the security of our IT systems.
Duration of Storage
The data will be deleted as soon as they are no longer necessary for the purpose of their collection. For the personal data from the input form of the contact form and those sent via email, this is the case when the respective conversation with the user has ended. The conversation is considered ended when it is evident from the circumstances that the matter has been conclusively clarified.
The other personal data collected during the submission process will be deleted no later than after seven days.
Objection and Removal Options
The user has the right to revoke their consent to the processing of personal data at any time. If the user contacts us via email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. All personal data stored during the contact process will be deleted in this case.
Security
We have implemented technical and organizational measures to protect your personal data against loss, alteration, theft, or unauthorized access.
VII. Google Analytics
This website uses the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies,” which are text files stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.
a) IP Anonymization
We have activated the IP anonymization feature on this website. This means that your IP address will be shortened by Google within the European Union member states or other contracting states of the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your website usage, compile reports on website activities, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
b) Browser Plugin
You can prevent the storage of cookies by adjusting the settings in your browser software. However, we would like to inform you that, in this case, you may not be able to use all the features of this website to their full extent. Additionally, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, and the processing of this data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.
c) Objection to Data Collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data on future visits to this website: tools.google.com/dlpage/gaoptout. For more information on how Google Analytics handles user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
d) Data Processing Agreement
We have signed a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
e) Demographic Features in Google Analytics
This website uses the “demographic features” function of Google Analytics. This allows reports to be generated that include information on the age, gender, and interests of website visitors. This data comes from interest-based advertising by Google and visitor data from third parties. This data cannot be attributed to any specific individual. You can disable this feature at any time by changing your ad settings in your Google account or prevent the collection of your data by Google Analytics as described in the “Objection to Data Collection” section.
VIII. Facebook Plugins
Our pages integrate plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the “Like” button (“Gefällt mir”) on our page. An overview of the Facebook plugins can be found here: developers.facebook.com/docs/plugins/.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. This allows Facebook to receive the information that you visited our page with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. For further information, please refer to Facebook’s privacy policy: https://de-de.facebook.com/policy.php.
If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook account.
IX. LinkedIn
Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn’s servers is established. LinkedIn is informed that you visited our pages with your IP address. If you click the “Recommend” button of LinkedIn while logged into your LinkedIn account, LinkedIn can associate your visit to our website with your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn. For further information, please refer to LinkedIn’s privacy policy: www.linkedin.com/legal/privacy-policy.
X. YouTube
Our website uses plugins from YouTube, which is operated by Google. The provider of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages that includes a YouTube plugin, a connection to YouTube’s servers is established. The YouTube server is informed about which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information about how user data is handled, please refer to YouTube’s privacy policy: https://www.google.de/intl/de/policies/privacy.
XI. Twitter Plugin
Our site integrates functions from the Twitter service. These functions are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” feature, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter in this process. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Twitter. For further information, please refer to Twitter’s privacy policy: https://twitter.com/privacy. You can change your privacy settings on Twitter in your account settings: https://twitter.com/account/settings.
XII. Instagram Plugin
We integrate functions from the online service Instagram on our website. The provider of these functions is Instagram Inc., 1601 Willow, Menlo Park, CA 94025, USA. The Instagram button allows you to link to your Instagram account when visiting our pages, provided you are logged into Instagram. Instagram will receive the information about your visit to our website and can associate this visit with your Instagram profile. We have no knowledge of the content of the transmitted information or its use by Instagram. For more information about the collection and use of data by Instagram, please refer to Instagram’s privacy policy: http://instagram.com/about/legal/privacy/.
XIII. XING Plugin
On our site, plugins from the social network XING are integrated, which is operated by XING SE, Dammtorstraße 30, 20354 Hamburg, Germany. The XING button can be recognized by the letter “X” on a light background. If you click this button while logged into your XING account, you can recommend content from our website on XING. This allows XING to associate the visit to our website with your user account. We have no knowledge of the content of the transmitted data or its use by XING. To prevent XING from collecting the above-mentioned data, please log out of your XING account.
For the purpose and extent of data collection, as well as further processing and use of the data by XING, and your related rights and privacy settings, please refer to the XING privacy policy: https://www.xing.com/privacy.
XIV. XING and kununu
We use the plugin of the social network XING in the form of the “XING share button” and the service “kununu” on our website. Kununu is an application of the XING service. When visiting this website, a brief connection is established through your browser to the servers of XING SE (“XING”), which provides the “XING Share-Button” functions (especially the calculation/display of the counter value). XING does not store any personal data from you when you visit this website. In particular, XING does not store IP addresses. There is also no evaluation of your usage behavior via cookies related to the “XING Share-Button.” You can find the current privacy information about the “XING Share-Button” and additional information on the website: https://dev.xing.com/plugins/share_button/privacy_policy, as well as additional privacy policy information for kununu: https://www.kununu.com/de/info/datenschutz.
XV. Rights of the Data Subject
Right to Information
You can request confirmation from the controller whether personal data concerning you is being processed.
If such processing occurs, you may request the following information from the controller:
The purposes for which the personal data is processed
The categories of personal data being processed
The recipients or categories of recipients to whom the personal data concerning you has been or will be disclosed
The planned duration for storing your personal data or, if specific details are not possible, criteria for determining the storage duration
The existence of a right to rectification or deletion of your personal data, a right to restrict processing by the controller, or a right to object to such processing
The existence of a right to lodge a complaint with a supervisory authority
Any available information about the source of the data if the personal data was not collected from the data subject
The existence of automated decision-making, including profiling under Article 22(1) and (4) of the GDPR, and – at least in these cases – meaningful information about the involved logic as well as the scope and intended effects of such processing for the data subject
You have the right to request information about whether your personal data is being transferred to a third country or to an international organization. In this case, you can request to be informed about the appropriate safeguards under Article 46 of the GDPR in relation to the transfer.
Right to Rectification
You have the right to request the rectification and/or completion of inaccurate or incomplete personal data concerning you. The controller must make the rectification without undue delay.
Right to Restrict Processing
Under the following conditions, you may request the restriction of processing of your personal data:
If you contest the accuracy of the personal data for a period that allows the controller to verify the accuracy of the personal data
The processing is unlawful, and you oppose the deletion of the personal data and instead request the restriction of its use
The controller no longer needs the personal data for processing purposes, but you require it for the establishment, exercise, or defense of legal claims
If you have objected to the processing according to Article 21(1) of the GDPR, and it is not yet determined whether the legitimate grounds of the controller outweigh your reasons
Once the processing of your personal data has been restricted, this data may – aside from storage – only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the Union or a Member State. If the restriction of processing is lifted as per the above conditions, you will be informed by the controller before the restriction is lifted.
Right to Deletion
a) Obligation to Delete
You can request that the controller delete the personal data concerning you immediately, and the controller is obliged to delete this data immediately, provided that one of the following reasons applies:
The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
You withdraw your consent on which the processing was based according to Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.
You object to the processing according to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or you object according to Article 21(2) of the GDPR.
The personal data concerning you was processed unlawfully.
The deletion of personal data concerning you is necessary for the fulfillment of a legal obligation under Union or Member State law to which the controller is subject.
The personal data concerning you was collected in relation to the offer of information society services in accordance with Article 8(1) of the GDPR.
b) Information to Third Parties
If the controller has made the personal data concerning you public and is obliged to delete it according to Article 17(1) of the GDPR, the controller, taking into account available technology and implementation costs, shall take reasonable measures, including technical measures, to inform the controllers processing the personal data that you, as the data subject, have requested the deletion of all links to, or copies or replications of, this personal data.
c) Exceptions
The right to deletion does not apply if the processing is necessary:
For the exercise of the right to freedom of expression and information;
To fulfill a legal obligation that requires processing under Union or Member State law to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
For reasons of public interest in the field of public health in accordance with Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89(1) of the GDPR, insofar as the right to deletion is likely to seriously hinder or prevent the achievement of the goals of that processing; or
For the establishment, exercise, or defense of legal claims.
Right to Notification
If you have asserted your right to rectification, deletion, or restriction of processing to the controller, the controller is obliged to inform all recipients to whom your personal data has been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed by the controller about these recipients.
Right to Data Portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used, and machine-readable format. You also have the right to transmit these data to another controller without hindrance from the controller to whom the personal data was provided, provided that:
The processing is based on consent under Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR or on a contract under Article 6(1)(b) of the GDPR, and
The processing is carried out by automated means.
In exercising this right, you further have the right to obtain that the personal data concerning you be transmitted directly from one controller to another, where technically feasible. The freedoms and rights of others must not be adversely affected. The right to data portability does not apply to processing of personal data which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Right to Object
You have the right to object to the processing of personal data concerning you, based on Article 6(1)(e) or (f) of the GDPR, at any time, for reasons relating to your particular situation; this also applies to profiling based on these provisions. The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.
If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes, which includes profiling to the extent that it is related to such direct marketing. If you object to the processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
You have the possibility to exercise your right to object in relation to the use of information society services – regardless of Directive 2002/58/EC – through automated procedures that use technical specifications.
Right to Withdraw the Data Protection Consent Declaration
You have the right to withdraw your data protection consent declaration at any time. To do this, you must clear your cache and visit our site again. Withdrawing the consent does not affect the legality of the processing that occurred based on the consent until the withdrawal.
Automated Decisions in Individual Cases, Including Profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – that produces legal effects concerning you or significantly affects you in a similar way. This does not apply if the decision:
(1) is necessary for the conclusion or performance of a contract between you and the controller,
(2) is authorized by Union or Member State law to which the controller is subject, and such laws include appropriate measures to safeguard your rights, freedoms, and legitimate interests, or
(3) is based on your explicit consent. However, such decisions must not be based on special categories of personal data under Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies, and appropriate measures to protect the rights and freedoms, as well as your legitimate interests, are in place.
For the cases mentioned in (1) and (3), the controller must implement appropriate measures to safeguard the rights and freedoms, and your legitimate interests, including at least the right to obtain human intervention by the controller, to express your point of view, and to challenge the decision.
Right to Lodge a Complaint with the Supervisory Authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, especially in the Member State of your residence, place of work, or the place of the alleged infringement, if you believe that the processing of your personal data infringes the GDPR. The supervisory authority where the complaint is lodged will inform the complainant about the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.